Privacy Policy

Effective Date: 03-04-2025

At Herbnautics Ltd., we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website https://herbnautics.com/, interact with us, or purchase our organic wellness products.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
Account Information: Login credentials and purchase history.
Technical Data: IP address, device type, browser details, and usage patterns.
Cookies & Tracking Data: Used for improving your website experience and performance analytics.

2. How We Use Your Information

Your information helps us:

Fulfill orders and provide customer service
Process payments securely
Send updates, newsletters, and promotions (with your consent)
Analyze website usage to enhance user experience
Prevent fraud and enhance website security

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Trusted Service Providers: Payment gateways, delivery partners, email services
Legal Authorities: When required by law or to protect our rights

All partners follow strict confidentiality and data protection standards.

4. Data Security

Herbnautics Ltd. uses industry-standard security technologies including SSL encryption, secure hosting, and data access controls to protect your personal information.

5. Your Rights

You have the right to:

Access, correct, or delete your personal data
Opt out of promotional emails
Manage cookies through your browser settings
Request information about how we handle your data

6. Cookies Policy

We use cookies to:

Recognize repeat visitors
Store your preferences
Monitor site performance and user behavior

By continuing to browse our site, you consent to our use of cookies. You can adjust cookie settings via your browser at any time.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If such data is identified, we will delete it immediately.

8. Updates to This Policy

We may modify this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date.

9. Contact Us

For any questions or concerns regarding your privacy, please contact us at:

Herbnautics Ltd.
Website: https://herbnautics.com/
Email: care@herbnautics.com
Phone: +44 7424 383582
Address: Unit 2, The Kennet Shopping Center, Newbury RG14 5EN, United Kingdom